With predictive customer intelligence from Kognition AI, a specialty retail client achieved:

67%

revenue lift from AI-optimized personalization

>4k

at-risk customers reactivated in just two weeks

10%

increase in annual loyalty member spend

marketer on his laptop looking at statistics

230 million

members across 28,000 stores/locations

$20 billion+

revenue impact / year

+615% ROI

from AI/ML-driven omnichannel personalization

230 million+

members across 28,000 stores/locations

$20 billion+

revenue impact / year

+615% ROI

from AI/ML-driven omnichannel personalization

Loyalty and martech solutions with AI at the core.

Powered by a proprietary Kognition AI/ML engine, Kognitiv’s platform delivers omnichannel, omniaudience 1:1 personalization at scale. With hundreds of AI/ML models, including CLV, churn, propensity, reactivation, and more, the Kognition AI/ML engine identifies the next best customer experience to deliver the results your business needs. It measures true incremental revenue uplift across channels and automatically learns and refines its algorithms in real time.

Built for transparency, the Kognition AI/ML engine is a marriage between behavioral and data science, ensuring you deliver hyper-personalized experiences across channels and touchpoints to each of your customers.

CUSTOMER LOYALTY TECHNOLOGY SOLUTIONS

Modular tech to supercharge your stack.

LOYALTY MANAGEMENT SYSTEM

Quick-to-deploy, scalable loyalty system with 200+ connectors for easy omni-channel activation.

CUSTOMER LIFECYCLE OPTIMIZATION

AI/ML-powered insights and activation to maximize customer lifetime value.

OWNED CHANNEL ACTIVATION

AI-native data activation for 1:1 personalization at scale across owned channels.

AD ACTIVATION

Outcome-based AI/ML optimization for paid display, video, social and programmatic.

Achieve hyper-personalized marketing with our AI-native platform

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Our working relationship with Emma, Ellen and the Kognitiv team has been absolutely critical to our programme’s success. They’ve been with us since the beginning to help us design the programme, run, and manage it day-to-day.

They’ve also stepped up to provide data science and strategic support where needed to ensure we stay ahead of our customers’ expectations and keep them engaged.

Running a program in 22 countries that supports complex campaigns to drive direct bookings is much easier with them on our side.”

Robert Attryde

Head of B2B Marketing and Loyalty, International

Platform Integrations

Whatever you’ve got, we work with it.

We know that you need every piece of your tech stack to work seamlessly together. We offer 200+ integrations which means that we’ll connect to the tech you’re using today and what you’ll invest in tomorrow.

Our industry trusts us. You can too.

Our AI-native customer insights and activation software earned a top spot in the TMW 100 Awards, recognizing the most innovative marketing technology companies in the world. Kognitiv placed 10th in Product Innovation and 2nd in Content & Experience!

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Kognitiv Inspire is a robust, secure, and scalable cloud-based SaaS solution that can handle large volume and variety transactions, all while prioritizing data security. Our systems are SOC I and SOC II compliant.

We're team players and proud members of the Salesforce partner ecosystem and technology and solutions member of the Braze Alloys program.

Top brands across the globe trust us with their loyalty programs, and there's a reason why. Kognitiv was recognized as a "Notable Vendor" in Forrester's Loyalty Technology Solutions Landscape, Q4 2022 report.

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