Get closer to your customers with Kognitiv Inspire.

Our loyalty technology system binds you and your customers more tightly together.

Clients we're happy to work with

Kognitiv Inspire delivers stand out experiences for brands & their customers.

For over 30 years, we’ve built technology that delivers effective, profitable loyalty programs that drives customer engagement, increases spend and rewards loyal behaviour for some of the world’s largest brands.

Get there quickly with as little or as much help as you need.

Our out-of-the-box implementation can have your program up and running in as little as 72 hours with or without support from our deeply experienced customer success team.

Go beyond rewarding transactions.

Loyal behaviours go beyond how much a customer spends with you. They extend to completing their customer profile, posting about your brand on social, referring your products to their friends. Our flexible system offers you the ability to reward the behaviours you most want to encourage, whatever they are.

Continuously improve customer experience.

Engage your customers with endless options for rewards, offers, and promotions wherever they are in their lifecycle.

Build your program with us.

Performance that drives effective, profitable programs.

Always-on feature functionality that fuels experiences customers crave.

Member enrolment, management & lifecycle tracking

Track customer performance across their lifecycle stages for deeper insights and improved campaign results.

Promotions, offers & incentives

Attract and engage your customers in your loyalty program beyond individual transactions.

Personalized targeting & segmentation

Create personalized, relevant offers & promotions to drive desired customer behaviour.

Rewards & partnerships

Delight your customers with added benefits for a lasting positive brand experience.

Program analytics, performance reporting & attribution

Translate data into actionable insights for better decision-making and informed strategic planning.

Get there sooner with less stress.

All our products are designed for client autonomy but if you don’t want to go it alone, adding these services will greatly enhance your experience, and dramatically decrease your team’s workload.

01.

Loyalty program design

We work with you to apply our proprietary SmartJourney^® design methodology and identify the most profitable customer engagement opportunities and leverage them to build a winning loyalty value proposition.

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02.

Marketing strategy design, management & execution development

We work with you to develop a strategic framework to support the design, management, and execution of marketing programs to drive loyal behaviour and business outcomes.

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03.

Customer experience audit & contact strategy

Implementation of a customer experience audit designed to influence all touch points on the path to purchase.

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Built for scalability, connectivity and security.

Cloud-native

Cloud-native loyalty system, market-tested globally and across industries.

Privacy-first

Highest standards of data privacy and data security, SOC 1/2 Type 2 compliant.

Integration-driven

Open architecture for easy integrations with 200+ web services and API calls.

"Our working relationship with Emma, Ellen and the Kognitiv team has been absolutely critical to our programme’s success. They’ve been with us since the beginning to help us design the programme, run, and manage it day-to-day.

They’ve also stepped up to provide data science and strategic support where needed to ensure we stay ahead of our customers’ expectations and keep them engaged. Running a program in 22 countries that supports complex campaigns to drive direct bookings is much easier with them on our side."

Robert Attryde

Head of B2B Marketing and Loyalty, International

Build your program with us.