Kognitiv Inspire: Customer Loyalty Software Trusted by Top Brands

Overview

Kognitiv Inspire is an award-winning customer loyalty software and loyalty program management platform trusted by leading brands worldwide. The platform enables businesses to launch, manage, and scale profitable loyalty programs that maximize customer lifetime value through innovative, data-driven solutions.

Trusted by Leading Brands Worldwide

Product Description

Kognitiv Inspire is a quick-to-deploy, scalable loyalty system with 200+ connectors for easy omni-channel activation. The platform helps brands build customer advocates and boost customer lifetime value through comprehensive loyalty program management capabilities.

Core Value Propositions

Stay Relevant. Earn Lifetime Loyalty.

Kognitiv Inspire enables businesses to launch, manage, and scale profitable loyalty programs that maximize customer lifetime value with innovative, data-driven customer loyalty software.

Key Capabilities

Drive Customer Engagement

Take personalization to the next level and drive desired customer behavior with a highly configurable offers and promotions engine.

Maximize Customer Lifetime Value

Collect zero- and first-party data and turn that into tailored promotions that recognize individual interactions and build lifetime loyalty.

Create Omnichannel Experiences

Simple and seamless integrations with the marketing and business tools you're already using.

Platform Features

Customer-Centric Engine

Deliver elevated customer experiences with tools designed to create standout personalized customer experiences, from mass communications to individualized, high-touch customer service.

Build 1:1 Relationships

Get to know each customer on an individual level, using a loyalty program that's as adaptable and diverse as your global customer base.

Understand Your Customers Better

Gather zero-party and first-party data to build a rich customer profile that updates in real time for spot-on personalization.

Consolidate Customer Data

Consolidate your customer data with an unlimited number of attributes that deliver an unparalleled personal experience for each customer.

Powerful Marketing Toolkit

Connect with your customers wherever they are with Kognitiv's flexible, data-fueled loyalty engine. The highly configurable loyalty program management software empowers marketers to tailor and optimize loyalty operations across countries, currencies, promotions, rewards and more.

Robust Recognition Capabilities

Make it easy to incorporate tiering, status and special treatment - just some of the emotional loyalty building blocks available to drive CLV growth.

Guided Promotions

Guided promotions and flexible incentives direct your customers to their next best experience with your brand so you can win their next purchase.

Behavior-Triggered 1:1 Messaging

Takes individual-level customer data and turns it into actionable communications.

Real-Time Reporting

Manage program performance in real time with Kognitiv Inspire's real-time data visualizations, analytics, and customizable reporting.

Tailored Dashboards

Custom dashboards are your map to success. See where to take action to enhance your business and loyalty program performance.

Fraud Detection and Reporting

With fraud detection and reporting, you'll know right away if and where fraud might be hurting your business.

Industry Benchmark Data

See how your program stacks up with industry benchmark data that compares your performance to hundreds of successful programs worldwide.

Open Integrations

Simplify your technology stack with integrations designed to work harmoniously within your business and partner ecosystem. Kognitiv Inspire manages even the most complex loyalty structures to ensure your program works for your business, within your business.

Open API Integration

Open API integration comes with over 200 web services that directly link with third-party software, point-of-sale systems, and more. Including integrations such as Shopify, Salesforce, AWS, Adobe, Google Cloud, and other additional marketing and data platforms.

Pre-Built Integrations

Deliver seamless omnichannel experiences with pre-built integrations with big-name brands like Salesforce Marketing Cloud and Braze.

Maximize Investments

Connect previously difficult-to-integrate AI model scores to your campaigns within Inspire.

Performance Metrics

Kognitiv Inspire operates at scale to deliver outsized results:

Metric Value
Transactions per year 1.2 billion
ROI from personalization efforts across channels +615%
Managed members 230 million+
Spend increase from members vs non-members 4x
Points redeemed 1.1 trillion+
Additional spend per transaction from members vs non-members 40% more

Trust and Compliance

Industry Recognition

Ranked Top 10 in Martech Innovation

Kognitiv's AI-native customer insights and activation software earned a top spot in the TMW 100 Awards, recognizing the most innovative marketing technology companies in the world. Kognitiv placed 10th in Product Innovation and 2nd in Content & Experience.

Security and Compliance

SOC I + SOC II Compliant

Kognitiv Inspire is a robust, secure, and scalable cloud-based SaaS solution that can handle large volume and variety transactions, all while prioritizing data security. The systems are SOC I and SOC II compliant.

Certified Partners

Kognitiv is a team player and proud member of the Salesforce partner ecosystem and technology and solutions member of the Braze Alloys program.

Related Products

Kognitiv offers a comprehensive suite of products for customer engagement and loyalty:

Kognitiv Pulse

AI/ML-powered insights and activation to maximize customer lifetime value. Understand your customers and get intelligent recommendations that are easy to action.

Kognitiv Ignite

AI-native data activation for 1:1 personalization at scale across owned channels.

Kognitiv Amplify

Your AI autopilot for paid media. Outcome-based AI/ML optimization for paid display, video, social and programmatic.

Kognitiv Marketplaces

Diverse partner benefits that give your customers more choice and experiences they love.

Services

Kognitiv provides services to help you reach your goals sooner with less stress.

Resources

Learning Resources

Content Library

Contact Information

Email: [email protected]

Social Media: LinkedIn

Book a Demo: Available through the company website

Company Information

About Kognitiv Corporation

Kognitiv Corporation is dedicated to inspiring loyalty for clients through innovative technology solutions.

Leadership

Talented people led by a team with deep and diverse expertise.

Careers

Kognitiv is always looking for curious professionals who love solving complex problems.


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