Explore 20 Loyalty KPIs that Drive Performance
Sep 6, 2023 - 10 mins
Uncover deeper program performance insights
When it comes to designing and measuring the effectiveness of a loyalty program, there are various key performance indicators (KPIs) that are critical to track. In fact, there are 20 KPIs that can help ensure your program is in line with your organizational goals.

These KPIs can be categorized into three main groups:  

  • Value
  • Engagement
  • Cost

Learn more about how each of these KPIs can help you prove the ROI and value of your loyalty strategies.

Get the guide